How can I place an order?
Browse our collection, select your saree, and complete your order through our secure checkout. Prefer a more personal experience? You can also reach out to us: 📩 hello@ayraasilks.com — we’ll be happy to assist you with your selection and order.

What payment methods do you accept?

We offer secure and flexible payment options:
• UPI (Google Pay / PhonePe / PayTM / BHIM)
• Bank Transfer (IMPS / NEFT / RTGS)
• Credit / Debit Card
• Net Banking
• Secure Payment Links
• PayPal (for international orders)

Once your payment is received, your order is confirmed and processed promptly.

Do you offer Cash on Delivery (COD)?
We currently accept prepaid orders only, as each saree is limited and reserved with care.

Where do you ship?
We deliver across India and worldwide.

What are the shipping timelines?
• Dispatch within 2–4 working days
• India delivery: 3–7 working days
• International delivery: 10–14 working days

Are there any shipping or customs charges?
• Shipping across India is usually free / included
• International orders may include shipping charges at checkout
• Customs duties or import taxes (if applicable) are to be borne by the customer

Tracking details will be shared once your order is dispatched.

Do you accept returns?

We follow a strict no return policy.

Do you offer exchanges?
We follow a no exchange policy, as every Ayraa saree is exclusive and curated in limited quantities.

Are there any exceptions?
In rare cases (if approved), an exchange may be considered only once, based on internal review.

Can I cancel my order?

Orders once placed are not eligible for cancellation, as each saree is reserved and processed with care. If you have an urgent concern, please reach out to us at
📩 hello@ayraasilks.com

We will always do our best to assist you with care and transparency.

What is considered a defect?
• Visible tear or damage in the fabric
• Missing blouse piece (if mentioned)

What is not considered a defect?
Handloom sarees carry natural variations such as:
• Thread joins, slubs, or small knots
• Minor weave irregularities
• Slight variations in motifs or borders
• Subtle colour blending due to warp and weft

These are not defects, but a mark of authentic craftsmanship.

Will colours look exactly the same?
We photograph under neutral lighting, but slight variations may occur due to fabric texture, lighting, and screen settings.
We’re happy to share additional photos or videos for clarity.

How should I care for my saree?
• Dry clean recommended for longevity
• Store in a cool, dry place
• Avoid direct exposure to moisture, perfumes, or harsh chemicals

What about wear and tear?
We are not responsible for damages after delivery caused by:
• Improper handling
• Stains or exposure
• Normal wear and tear
• Incorrect washing or storage